@inproceedings{amantea2018using, title = {Using Simulation in Business Process Analysis and Risk Management: The Blood Bank Case Study}, author = {Amantea, Ilaria Angela and Di Leva, Antonio and Sulis, Emilio}, booktitle = {International Conference on Simulation and Modeling Methodologies, Technologies and Applications}, pages = {20--38}, year = {2018}, organization = {Springer} }